How to instal and use BISP App

The Benazir Income Support Programme (BISP) is a social safety net program in Pakistan aimed at providing financial assistance to the country’s most vulnerable citizens. The program has been instrumental in reducing poverty and improving the lives of millions of Pakistanis. In order to make the process of receiving BISP benefits more efficient and user-friendly, the government has launched a BISP mobile app. In this article, we will discuss how to install and use the BISP app.

Installation of BISP App

The BISP app is available for both Android and iOS devices. To install the app, follow the steps below:

  1. Open the Google Play Store or the Apple App Store on your device.
  2. Search for “BISP” in the search bar.
  3. Click on the BISP app icon.
  4. Click on the “Install” button.
  5. Wait for the app to download and install.
  6. Once the installation is complete, click on the “Open” button to launch the app.

Alternatively, you can also download the BISP app from the BISP website. Simply go to the BISP website, navigate to the “Downloads” section, and click on the “Mobile Application” option. The app will be downloaded in the form of an APK file. You can then install the app on your Android device by allowing installations from unknown sources in your device’s settings.

Using the BISP App

Once you have installed the BISP app, you can start using it by following the steps below:

  1. Launch the BISP app by clicking on its icon.
  2. You will be prompted to either log in or register. If you have already registered with BISP, click on the “Log In” button and enter your CNIC number and password to log in. If you have not yet registered, click on the “Register” button and follow the on-screen instructions to complete the registration process.
  3. Once you have logged in, you will be taken to the app’s home screen. Here, you can access various features of the app, including:
  • Dashboard: The dashboard gives you an overview of your BISP account, including your payment history and the status of your application.
  • Payment History: This section displays your payment history, including the dates and amounts of your payments.
  • Complaints: If you have any complaints or issues with your BISP account, you can submit them through the app. Simply click on the “Complaints” tab, fill in the required details, and submit your complaint.
  • Grievance Redressal: If you have submitted a complaint and have not received a satisfactory response, you can escalate your complaint by clicking on the “Grievance Redressal” tab. Here, you can submit your complaint to a higher authority.
  • Feedback: If you have any feedback or suggestions for BISP, you can submit them through the app by clicking on the “Feedback” tab.


The BISP app is an essential tool for anyone who receives financial assistance from BISP. With its user-friendly interface and various features, the app makes it easier for people to manage their BISP accounts, submit complaints, and provide feedback. By following the steps outlined in this article, you can install and start using the BISP app in no time.


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